Privacy Policy

Effective Date: August 7, 2026

This online privacy policy applies only to information collected through our website and not to information collected offline. Ensuring your privacy is an important priority for us. This policy explains how our law firm collects, uses, and protects the personally identifiable information you provide to us on our website.

1. Information We Collect

The only way we collect personally identifiable information from you is if you provide it to us by completing our contact form, using our live chat feature, or using other online tools on our site.

You may visit our site anonymously, but when using our online tools you may be asked to enter your name, email address, and phone number. We implement numerous security measures to maintain the safety of your personal information, including:

Opt-in records and timestamps for text message consent
IP address, browser type, and device information
Website usage patterns and analytics
Cookies and similar technologies
Records of your inquiries and any follow-up communications

2. How We Use Your Information

Any information we collect from you may be used to:

Better respond to your specific needs and inquiries
Improve the usefulness and functionality of our website
Improve customer service
Arrange a free consultation with you
Send you non-marketing follow-up communications, including requests for feedback or reviews, if you have opted in to receive text messages

We do not use your information for marketing or promotional campaigns. Communications you receive from us regarding your inquiry, including requests for feedback or reviews, are not marketing messages.

3. Our Use of Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser, with your permission. Cookies enable sites or service provider systems to recognize your browser and capture and retain certain information. We use cookies to compile aggregate data about site traffic and site interaction in order to offer better site experiences and tools in the future.

4. SMS Messaging & Compliance

By opting in to our text messaging program via the consent checkbox on our website, you agree to receive

non-marketing text messages related to your inquiry and follow-up communications, including requests for feedback or reviews.

Opt-In & Consent:

You will only receive text messages if you have explicitly opted in using our website consent checkbox
We maintain timestamped records of all opt-in actions
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws Opt-Out Instructions:
You can cancel text messages at any time by replying "STOP" to +1 252-653-2626
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
All opt-out requests are processed immediately Message Frequency & Content:
Message frequency may vary
Messages will relate to your inquiry, follow-up communications, and requests for feedback or reviews
We do not send marketing or promotional content Help & Support:
Reply "HELP" for assistance, or contact us at +1 252-653-2626 or [insert business email address] Carrier Information:
Message and data rates may apply
Carriers are not liable for delayed or undelivered messages

5. SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

6. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share information with:

Service providers who assist in our operations (for example, our SMS platform provider), solely for the purpose of delivering the services and communications you have requested
Parties as required by law, legal process, or to protect our rights
A successor entity in the event of a merger, acquisition, or sale of assets, in which case your data remains protected under the terms of this policy

Text messaging originator opt-in data and consent will not be shared with any third parties, except as described in Section 5 above.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for any external websites' privacy practices, which may differ from our policy, and we encourage you to review their policies.

8. Your Rights & Choices

Access, update, or delete your personal information
Opt out of text messages at any time by replying "STOP" to +1 252-653-2626
Request information on how we process your data
Withdraw consent at any time for future communications

To exercise these rights, please contact us using the information in Section 10.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at: Benjamin R. Matthews and Associates, LLC

Phone: +1 252-653-2626

Website: https://www.matthewsandmegna.com/

By using our website and services, you consent to this Privacy Policy.